Preliminary Information Form

Order Date: |SIPARIS_TARIHI|

• Seller Information

Company Name: EBRISEM Gallery

Address: Oran District, Turan Güneş Boulevard, Panora Mall No:3/189, Çankaya / Ankara

Phone: +90 312 284 44 09

Email: ebrisemgallery@gmail.com

• Buyer Information

|ALICI_BILGILERI|

• Product & Payment

Products: |URUNLER|

Payment Method: |ODEME_SISTEMI|

Shipping Company: |KARGO|

• Delivery

The product will be delivered within a maximum of 30 days to the buyer or a designated third party. In case of delay, the buyer has the right to terminate the contract and request a refund.

• Right of Withdrawal

The consumer has the right to withdraw from the contract within 14 days from the date of delivery, without providing any reason.

Withdrawal requests must be submitted in writing to ebrisemgallery@gmail.com.

This right does not apply to personalized products or items that have been opened or used.

• Refund Process

If the right of withdrawal is exercised, the product must be returned within 10 days. Once received, the refund will be processed.

• Defective Products

In case of defective products, the customer may request a refund, replacement, or repair.

• Jurisdiction

Disputes are subject to Consumer Arbitration Committees and Consumer Courts.

The buyer acknowledges that they have read and accepted this form.

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